Help Center
Just a few FAQs
It’s important to us that our customers feel fully informed and confident when working with us.That’s why we’ve made a short list of questions most commonly asked along with answers from our experienced team. Browse through the information below, and if you have a question that isn’t included here, feel free to reach out to us today.
IS THIS A SCAM?
No. And we understand your skepticism. It’s not often you are contacted when someone owes you money you didn’t know about right? Let alone it actually being true! Rest assured this business is 100% legitimate. Our company works directly with the County. Not only is your claim legitimate and valid, we can prove it.
In light of our personal reassurance, it’s understandable that you need to be sure. Here are a few ways you can verify legitimacy of any business your considering:
1. Online Research: Perform internet searches for the company's name along with keywords like "reviews," "scam," or "complaints." Look at reviews or forums where people might have shared experiences with the company.
2. Contact Authorities: In the case of tax-related matters, you can contact your local tax assessor's office or other related government agencies to inquire if they are familiar with the company or if the services offered by the company are legitimate.
3. Read Contracts Thoroughly: Make sure you understand any contracts or agreements proposed by Revetta-Stone Asset Recovery, paying special attention to the terms related to fees and services provided. Ensure that there are clear terms for the services they are providing and any obligations on both parties.
4. Check Business Registries: Look up Revetta-Stone Asset Recovery in business registries or with your state's Secretary of State to verify they are a registered business entity.
5. Ask for References: Request references or case examples from Revetta-Stone Asset Recovery where they have successfully helped clients with tax sale overage claims.
6. Professional Advice: Consider obtaining advice from a real estate attorney or financial advisor who can help you understand the process of claiming tax sale overages and what a third-party company's role might be.
7. Payment Methods: Be wary of any demands for upfront payment or payments via insecure methods. Legitimate businesses typically offer secure, traceable transactions and should not require payment before providing services unless under a clearly outlined agreement.
Remember, conducting due diligence is key. Make sure to take your time and do a thorough investigation. If the company is genuine and their services are credible, they should have no problem providing you with the information and time you need to make an informed decision.
HOW SECURE IS MY PERSONAL INFORMATION? AND HOW DID YOU GET MY INFORMATION?
- Protection of your data is critical.
- Partner with an experienced firm that respects your privacy.
As stated before, our company works directly with the County to obtain lists of unclaimed overage accounts-which is public record. There we can view the tax deed info to see the address, as well as the previous owner, and other pertinent information. At Revetta-Stone, we’re experts at researching, and finding information needed to pursue your claim, as well as proving the legitimacy of your claim to government entities.
WHAT ARE TAX OVERAGES?
- Excess funds collected during property tax sales over the debt owed.
- Result from bidding wars and high auction prices.
HOW CAN I CLAIM A TAX SURPLUS?
- Identify if you're eligible—typically, former homeowners or heirs.
- File a claim with the tax office or appropriate authority.
DO I NEED TO ACT QUICKLY?
- Absolutely! Claims often have a deadline.
- Delays can lead to lost opportunities to recover your funds.
IS THE CLAIMS PROCESS COMPLICATED?
- It can be, with various forms and strict guidelines.
- Accuracy and completeness are key to a successful claim.
HOW CAN I ENSURE THAT MY CLAIM IS FILED CORRECTLY?
Here at Revetta-Stone, our job is getting your claim accepted. Think of us as your auto-aim feature! 🎯
- Attention to detail and familiarity with the process are essential.
- Professionals, like those at Revetta-Stone Asset Recovery, make this hassle-free.
WHY CHOOSE REVETTA-STONE ASSET RECOVERY?
Financial Justice is our creed. We get paid when you do. No monkey business. 🙉
- We're experts in recovering tax overages and know all the ins and outs.
- Our team ensures your claim is filed right, the first time around.
- With us, there are absolutely no upfront fees—we've got you covered!
SPEAKING OF PAYMENTS, WHAT FEES ARE INVOLVED?
- Many agencies charge upfront or have hidden costs. Revetta-Stone charges a contingent fee which means, we get paid a percentage of what you get paid, and only if you get paid.
- Revetta-Stone Asset Recovery covers all claim filing costs for you. Including legal, official/ express mail, Notarizing, as well as other miscellaneous costs.
WHAT HAPPENS AFTER FILING A CLAIM?
- The reviewing authority verifies your claim.
- Upon approval, funds are released—typically within a set time frame.
CAN I FILE A CLAIM ON MY OWN? IF SO, WHY NOT GO IT ALONE?
- Yes, it's possible, but navigating the process alone can be daunting.
- Mistakes can be costly in terms of time and money.
- Given the complexity, professional guidance is advised.
- With Revetta-Stone Asset Recovery, you skip the stress and upfront costs.
WHAT IF IM NOT SATISFIED WITH REVETTA-STONE ASSET RECOVERY?
Your confidence in our service and transparency is important to us. Should you have any reason to consider discontinuing our collaboration, please rest assured that—unless bound by contract—you are free to transfer your claim to another provider. Nevertheless, we remain confident in our unmatched dedication to ensure your satisfaction and expedite your claim process smoothly. Our team is committed to addressing any questions or concerns you might have, available 24/7 for your convenience. For immediate clarity and support, do not hesitate to contact us via email, phone, or other channels of communication.
WHAT IS YOUR PROCESS FOR HANDLING CLAIMS?
At Revetta-Stone Asset Recovery, our process for handling overage claims is designed to be as client-friendly and efficient as possible. Here's an outline of the steps we follow:
1. Initial Consultation: - We begin with a complimentary initial consultation to understand your specific situation and to explain how your particular claim typically works.
2. Verification of Overages: - Our team then conducts diligent research to verify the existence of overages from tax or mortgage sales pertinent to your claim.
3. Review of Eligibility: - We determine your eligibility for claiming the overage by examining tax sale documentation and relevant laws or regulations.
4. Contract Agreement and Establishing Service Fee: - As we move forward, we require the signing of an exclusive contract that authorizes Revetta-Stone Asset Recovery to act on your behalf and file your claim. This contract confirms that you won't engage with other recovery services or agents during our partnership. - The contract will clearly state the percentage of the overage amount (typically between 10-30% never above 50%) that will serve as our service fee once the recovery is successful. This ensures full transparency and understanding of the financial arrangement before any work is carried out on your claim. - Once the contract is signed, we help you compile all necessary documentation to support your claim, including deeds, identification, and other required paperwork.
5. Filing the Claim: - Fully equipped with the right documentation and authorization, we file the claim on your behalf with the proper governmental authority.
6. Claim Tracking: - We monitor the progress of your claim and keep you up-to-date throughout the process while addressing potential issues promptly.
7. Resolution: - Once the claim is processed and the government agency releases the funds, we ensure that the overage amount is transferred to you securely.
8. Service Fee: - Our service fee, which is a predetermined percentage of the recovered funds, is collected only after you have successfully received your funds.
9. Post-Recovery Support: - We offer additional guidance and support regarding the management of your recovered assets and respond to any subsequent questions you may have.
Throughout this process, Clifford Dunigan and the Revetta-Stone team remain committed to transparency, communication, and diligence, making sure you feel supported and informed at every turn. Our goal is to make the recovery of your assets as seamless as possible, allowing you to claim what is rightfully yours without unnecessary stress or confusion.
Have a question that we didn't answer here? Contact us today, we’d be happy to help.